Jump to content

Jason

Club Member
  • Posts

    2,186
  • Joined

  • Last visited

  • Days Won

    8

Everything posted by Jason

  1. After much conversation, negotiation and a little arm twisting, Tim has managed to find us space for a few more entrants on the 2020 RBRR. I will now open up the entry to number 145. That means anyone on the reserve list with an entry number 145 or less will now be able to edit their entry, pay and take up a place. If you do not want to take up the offer then please let me know and I'll offer it to the next in line. In light of the number of remaining reservists, this offer will only remain open until 16th Feb, if you haven't been in touch then I'll withdraw your entry and offer the place to the next reservist in line. Tim and the team will continue to try and find ways for the remaining reservists to get on the run and as soon as spaces become available, we'll let you know. J
  2. Colin, the roadblock is actually quite cheap to print in the scheme of things, it's regarded as a souvenir by many crews so we do like to make a nice one worth keeping. UPDATE on the numbering  - we've had a fiddle and fixed the numbers! Keith's found a bug that's resulted in an 'extra' entry sneaking onto the live list - yes we have 126 live entries. Oops. We are now working on how we get the extras through the food stops whilst preserving the integrity of the event. We'll get there, I hope!  
  3. Phew, what a rollercoaster ride that was, adrenaline, fear, trepidation, elation, sleepless nights, early mornings - and all this just for the entry opening! I'm always overwhelmed by the process, despite my best efforts to reduce the admin and increase the self serve, entrants always keep me on my toes. The system Keith has created for us is very good considering the lack of resources we work with - we don't have much money to spend, we're all amateur volunteers and we all have lives away from Club activity. It takes a team to put this together and to keep it together  - although the web site takes a kicking when the event goes live, there's so much goes on in the back ground before hand, it's been especially tricky this year. Anyway, we got there and the site didn't freeze, fall over or otherwise stop the show. This time it's been very challenging, not least because of the high demand for places - sold out in under 5 hours. Yes we have some residual issues, primary amongst those is the entrant numbering- we are not 100% sure what happened there but we have some duplicates - I will sort that out with Keith over the next couple of days, hopefully we can get the system  to do it but more likely I'll manually adjust. So, don't get attached to your entry number please! I hope I've helped all those with website problems which seem to have been far fewer this time, most people heeded the advice and checked/updated their accounts long before entry went live. If you had problems please please please don't leave it to the next event to sort them out, report them via the website and sort them out when the pressure's off. Reservists - we will try and get you all in, somehow. We don't take payment until a place becomes available and we always ask if you want the place before we do so. It may be very late in the run up to the start that places become available, as entrants fail to get cars ready or personal circumstances intervene and they withdraw - so prepare your cars and keep fingers crossed. And finally, anyone with a status of 'revised', it just means that you made a change after payment, you're still "in". Anyone with a status of 'incomplete' it means you need to edit your entry and update missing details. There are a couple of payment anomalies so do check your bank account to male sure the right payment was taken and let me know if something looks wrong. Jason
  4. Well that was fun! Generally things went well, I had a few panic calls, desperate emails and general wailing but less than last time!  There are a couple of issues that Keith and I will sort out, once the dust has settled. The first one is numbering, the system seems to have duplicated quite a few entry nunbers and I'm really not sure why/how. Never mind, just don't get attached to your numbers! We will sort them out and ensure each number is unique to a crew. Please ensure you have the right email address in the system as we will use this to communicate updates and announcements - check your spam filter and add Club Triumph to your trusted list. Likewise with mobile phone numbers, we may try a WhatsApp broadcast only group this time as a way to get last minute and mobile updates out. Thanks for your patience and continued support for the event. J
  5. Weird, the page is there if accessed via the menu above - RBRR>CAR PREPARATION TIPS  
  6. Best contact Ellis direct, he can then cancel your entry, provide any refund, in accordance with the rules and fill your entry space with a reservist. The 10CR is totally separate to the RBRR, just on the same backbone system, so I have no 'jurisdiction' on matters 10CR. If you've booked hotels or ferries you may be able to sell those on to the reservists who take your place too.
  7. We had some issues with adding more crew, please email me the name of your new crewman and I will add them, you will then need to sign in and pay (just edit your entry and the system will take you through to payment).
  8. UPDATE - fluid changed and used a vacuum bleeder for the first time, far easier and gentler than the usual pressure bleeder (aka the Easibleed) and still a one man job.
  9. A blow up travel pillow should stop you nodding yourself awake (some ear plugs are always a good idea).
  10. I've always been a fan of DOT5 simply because I've never been able to bleed the brakes without making a mess! (and I prefer that mess to be non-destructive of my paintwork!) I've resurrected a few cars from long term storage and usually change the fluid, the one time I didn't I eventually found that whilst the master cylinder was full of DOT5 the system was full of something else! It had been like that for a couple of years before it started to cause issues and I eventually sorted it with a fluid change and a master cylinder refurb. I'll be putting DOT 5 in the TR when I replace the master cylinder (this weekend).  
  11. I've contacted everyone who still owes fees or needs to update their entry but several entries are still not complete, some reservists have not yet taken up their places. We are over subscribed so we are reliant upon a few crews dropping out so if you can't take up your place, please do let me know. Otherwise I will continue to chase until the end of the month when I would like to cull those who aren't responding or paying and remove them from the list. If you don't show "live there is a problem so you need to action that ASAP, with teh exception of teams 60 and 68 - this isn't your problem, it's mine, the financial records for your entries are incorrect I am conscious that a few of you have had issues with the web based system and thank  you for your patience as we have worked through those issues.  In general, most entries have gone through OK, many of the issues seem to be down to the website strangely allowing people to set up accounts with the same details resulting in duplicate entries, which the system then falls over when you try to use one of them! We are looking into how to fix this. Some of you have contacted me for help, I know I've been elusive - often I don't have the answer and it needs a combination of us to find a way round things.  We do have an issue with adding a third crewman, please let me know directly of you want to do this.
  12. We have increased the entry threshold - that means you reservists are "in" and, if your accounts are up to date,  you should have had an email with a request for funds. Please sign into the site and edit your entry, update the details and pay. If you have issues please get in touch and I'll work through them with you. This means that the entry is now closed, we cannot take any more entrants, even if we get withdrawals - we have "overbooked" and are expecting withdrawals.  
  13. The 4 entrants due a refund on their duplicates have now been sent a cheque, thank you for your patience. Please shout if you don't get it, allowing for the Christmas post
  14. We have had some interesting times with our new cardnet service and are struggling to figure out how to make refunds, Lloyds have not been very helpful so to expedite things, the Treasurer will write some cheques and get them in the post now. The irony of this is not lost on me, we implemented this new system to modernise and get away from cheques but end up sending them ourselves! (think)
  15. The renumbering is sorted, it should also now show the list in entry number order - apologies to those who's numbers have changed. If you have an issue please email or PM me direct. If you were a reservist, check your entry you are all nearer to the running list
  16. Steve - you're on there, give it a proper look - you are now at number 121, I wrote to you earlier today to explain, your entry is safe! Please get in touch if you have any issues https://clubtriumph.ltd/menu/18460/view
  17. Thanks for that Alessandro I am still working through the numbers - up to 113 now and will carry on. WE have have a few withdrawals (duplicate entries) so there will be movement in the reserve list just please be patient!
  18. From Keith - Internet bullies Microsoft have been trying to undermine us and our event by blocking e-mails from this server preventing users from verify their accounts. They have been asked via our ISP to desist but are continuing in this hostile action against us, a small club trying to raise money for charity. We can't let them succeed, if you are Microsoft or Hotmail user please can you tell them what you think of them, or move to a proper provider!
  19. No not the status of having a number but the status of entries! I am going through and fixing the numbers on the entry list at the moment, as I do so you will see the entry status change to "live" that just means I've had my hands in your entries! There are now some strange order to them, sorry about that I now need to fix the sorting! Something I have noticed with a few entries, mobile numbers - PLEASE put them in your profiles.
  20. Apologies for my silence, I work on a site where I have no internet or mobile phone access so I'm not able to moonlight during the day! A couple of updates for you. I still haven't don the numbers but I promise I'll sort them out on the weekend. You should get an email when you have paid, if you didn't get one don't fret, we know Hotmail seems to just avoid our emails, it's possible there may be others. If you registered with a Hotmail address it may be worth changing that - got to the new site and edit your profile - there are some instructions on the separate thread. This won't result in a resend of the missing email but it will ensure you get any subsequent emails. Apologies accepted for previous snarky comments - it was a bit of a mental weekend and I appreciate people did get frustrated I think we messed up too in not being very clear about what web sites to go to and exactly what to do when you got there - despite that it still filled up in record time. I can't do much about that, with the sort of demand we have there will always be some who miss out, sorry. Perhaps there's room for another similar event, if you agree, step up and organise one (genuinely, have a go. Any CT event organising team member will be happy to chat through what's needed and if you are doing it as a Club event you can probably use the website too!) Reserve list protocol - I'm going to start a separate thread as this one is massive and it'll get lost here!
×
×
  • Create New...